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Refund and Cancellation Policy

Last updated: October 2026

Website: https://www.healthsonline.com

At HealthsOnline, we provide subscription and listing services for healthcare providers, clinics, hospitals, and wellness centers (“Listing Services”).

1. Subscription & Listing Fees

  • HealthsOnline charges healthcare providers a listing/subscription fee to publish and feature their professional profile on our directory platform.
  • We do not charge patients for searching, browsing, or booking inquiries made through the directory.

2. Cancellation Policy

  • Providers may cancel their active listing subscription at any time by contacting us at support@healthsonline.com or through their dashboard.
  • Cancellation will take effect at the end of the current billing cycle.

3. Refund Policy

  • Initial Setup / Subscription: If you are unsatisfied with your provider listing within 7 days of account activation, you may request a full refund, provided your profile has not breached our Verification Terms.
  • Recurring Billing: Recurring subscription renewals are non-refundable once billed.
  • Duplicate Charges: In the event of a technical glitch resulting in double charging, the excess amount will be refunded automatically to the original payment method within 5-7 business days.

4. Contact for Refund Requests

For payment disputes, cancellations, or refund inquiries, please contact: